8mbet is committed to protecting every member's privacy. This document transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
8mbet values your privacy. This Privacy Policy clearly and transparently explains how we collect, use, disclose, and protect your personal information when you use our online Sports Betting and casino platform at 8mbet-jit.com.
This document applies to all users of the 8mbet platform, including registered members, website visitors, and individuals who interact with us through any channel — including the website, mobile app, email, live chat, or WhatsApp.
By registering for or continuing to use 8mbet's services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
8mbet collects personal information from you in several different ways. The type of data collected depends on how you interact with our platform:
| Data Category | Example Information | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/Passport number | Identity verification (KYC), legal compliance |
| Contact Data | Malaysian phone number, email address | Communications, OTP verification, notifications |
| Financial Data | Deposit/withdrawal records, payment methods (Touch 'n Go, DuitNow, FPX) | Transaction processing, fraud detection |
| Technical Data | IP address, device type, browser, operating system | Security, technical troubleshooting |
| Usage Data | Pages visited, active duration, betting records | Service improvement, analytics |
| Communication Data | Live chat transcripts, support emails | Customer service history, quality control |
We not collect sensitive information such as biometric data, medical information, or political views unless specifically required by applicable law.
8mbet uses your personal data solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:
8mbet understands the importance of keeping your data confidential. We does not sell members' personal data to any third party. However, in certain situations, we may need to share your information with the following parties:
All third parties who receive data from 8mbet are bound by confidentiality agreements and are permitted to use that data solely for the specified purpose.
8mbet takes security infrastructure seriously to protect members' personal data. The technical and operational safeguards we have in place include:
While we take all reasonable steps to protect your data, no security system can be guaranteed to be completely foolproof. Members are also encouraged to take personal responsibility by using strong passwords and never sharing their login credentials with anyone.
The 8mbet platform uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and maintain platform security. The following are the types of cookies we use:
| Cookie Type | Function | Period | Options |
|---|---|---|---|
| Essential Cookies | Session login, security, basic preferences | Session / 30 days | |
| Analytics Cookies | Page statistics, platform performance analytics | 90 days | |
| Preference Cookies | Language, time zone, display settings | 1 year | |
| Marketing Cookies | Targeted promotions, retargeting (where permitted) | 30 days |
You can manage your cookie preferences through your web browser. Disabling essential cookies may affect the full functionality of the 8mbet platform, including the ability to log in and carry out transactions.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have certain rights regarding your personal information held by 8mbet. Below is a summary of those rights:
To exercise any of the above rights, please contact the 8mbet support team via live chat or email at support@8mbet-jit.com. We will verify your identity before processing any data-related request.
8mbet retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or to meet applicable legal and regulatory obligations.
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.
The 8mbet platform is a betting platform intended exclusively for adults aged 18 years and above. We do not knowingly collect personal information from individuals under the age of 18.
Should we discover that we have collected personal data from a minor, we will take immediate steps to delete that information from our records and close the associated account.
8mbet reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any amendments will be published on this page with an updated effective date.
For material amendments that significantly affect your privacy rights, we will provide notice of at least 30 days before the changes take effect, via:
Your continued use of the 8mbet platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your privacy rights, the 8mbet team is here to assist you at any time:
Requests relating to personal data (access, correction, deletion) will be processed within 14 business days upon successful verification of your identity. For more complex cases, we will notify you if additional time is required.
The 8mbet platform is for users aged 18 and above only. Please bet responsibly. For information on gambling controls, please visit Responsible Gaming. For privacy-related enquiries, contact us at support@8mbet-jit.com.